September 06, 2005
Nortel, Two Customers Honored For Innovation At VoiceCon Fall, SpeechTek
At SpeechTEK 2005 in New York City, held August 1-4, Nortel and PG&E won "Best Advanced Speech Recognition Deployment" and "Best Text-to-Speech" awards for PG&E's deployment of Nortel's Multimedia Processing Server. This solution has allowed PG&E to increase contact center efficiency by 15 percent by enabling customers to start, stop and transfer service using automated speech technology to capture billing addresses. The "Best Advanced Speech Recognition Deployment" award recognized the top three advanced speech recognition deployments in the last 12 months in enterprise or carrier environments.
Posted by Michelle at 12:47 AM | Comments (0) | TrackBack
July 05, 2005
LumenVox to Demonstrate Speech Software at SpeechTEK
LumenVox, an innovator in speech recognition technology, announced today that they will be demonstrating their suite of speech recognition products at the upcoming SpeechTEK show, to be held August 1 - 4, 2005 at the New York Marriott Marquis.
Posted by Michelle at 04:45 PM | Comments (0) | TrackBack
July 02, 2005
Conversations 2005
For the past six years, Conversations has been the event in speech, and 2005 is no exception. In fact, this year will be our biggest event yet! Our agenda is structured for interactivity, for business and technical backgrounds, and for both those new to speech and those looking to expand from their initial deployments.
Posted by Michelle at 11:01 AM | Comments (0) | TrackBack