August 15, 2006
Dutch bank ABN Amro offers banking by voice recognition
A large Dutch bank has begun offering its customers access to their accounts with a telephone system that operates entirely by voice recognition.
Posted by Michelle at 02:23 PM | Comments (0) | TrackBack
Don't Ask, Don't Tell...Your Computer
After over 20 years in No Man's Land, it seems like speech recognition is finally finding its groove: telephone-based customer service.
It's certainly true that speech recognition has a devoted user base, especially among differently abled workers. The technology has long helped those who aren't able to see their computer screens well or at all, and so rely on speech recognition to read a Web site for them, or help input a word processing document. It has also proven useful for people with repetitive stress injuries and other people unable to use a keyboard and mouse.
Posted by Michelle at 02:13 PM | Comments (0) | TrackBack
March 26, 2006
A little byte to eat: Restaurants are logging in to technology
...several companies are vying for the upper hand in "point-of-sale hand-helds" - minicomputers for waiters - for this reason. With orders instantly transmitted to the kitchen, waiters manage more tables, while remaining on the floor and available to patrons. Furthermore, the tableside payment-processing feature calms fears of identity theft because credit cards are never out of sight.
And in the future, POS hand-helds will be even more efficient. Ameranth Wireless Inc. was recently awarded patents for its handwriting and voice-recognition devices. While both will decrease time spent navigating through screens, Keith McNally, CEO, believes voice recognition holds the most promise. "When you speak, you don't lose eye contact. It's a more natural experience."
Posted by Michelle at 12:13 PM | Comments (0) | TrackBack
December 16, 2005
W3C looks to improve speech recognition technology for web transactions
W3C, the standards-setting body for the Internet (World Wide Web Consortium), has completed a draft for the important VoiceXML 3.0 - technology enabling voice identification verification. While normally associated with voice commands, it has the potential to greatly speed and improve the accuracy and positive proof of online transactions.
Posted by Michelle at 12:16 AM | Comments (0) | TrackBack
November 18, 2005
Podcasts Converted to Text
With that in mind, a few companies are trying to make search engines actually listen to big audio and video files. From there, speech-to-text software can generate written transcripts, which are searched in addition to metadata.
Posted by Michelle at 04:00 PM | Comments (0) | TrackBack
November 09, 2005
AccuNurse 2.0 Provides Instant Communication Between Senior Care Centers and Families
AccuNurse is a voice-activated, hands-free documentation and communication system that the nursing staff of senior care facilities uses to review resident care plans, and document care as it takes place. The system features some of the most advanced technology integration on the market today. Sophisticated speech recognition technology, combined with VoIP technology, allows staff members to quickly communicate resident information directly to the AccuNurse database, which allows staff members to report information faster and more accurately than ever before. AccuNurse also includes extensive reporting capabilities that lead to improved staff management, resident care, and compliance with state and federal regulatory requirements. Unlike other automated documentation systems, all staff members can easily learn and use AccuNurse.
Posted by Michelle at 12:38 PM | Comments (0) | TrackBack
November 02, 2005
speak4CAD Voice Recognition Software Doubles the Pace of Computer-Aided Design 'CAD'
Enact Technology, LLC has announced the release of its speak4CAD recognition software, the first software product that dramatically improves AutoCAD productivity. There are over 3 million AutoCAD users worldwide making it the dominant CAD software. During speak4CAD's beta-user tests, productivity was measured by comparing manual drawings to those created by spoken drawing commands and dimensions (video demo). Bruce Swan, Enact Technology Senior Partner says, "We are extremely pleased at the reception speak4CAD software is receiving. One of our beta-test users, Architect Fernando Andrade's response is typical of what we're hearing from everyone now using our product. He says that speak4CAD has entirely changed the way he uses AutoCAD because it enables him to focus on drawing instead of the keyboard--a more natural way to work."
Posted by Michelle at 11:19 PM | Comments (0) | TrackBack
October 25, 2005
BBN Technologies Announces Latest Speech-to-Text Software
BBN Technologies, an advanced technology and research and development firm, announced today the availability of AVOKE STX 2.0 speech-to-text software, which improves the relevance of multimedia search results by transforming audio into searchable text with unprecedented accuracy. Applications include enterprise search, business and government intelligence, consumer search, audio mining, video search, broadcast monitoring, and multimedia asset management.
Posted by Michelle at 07:11 PM | Comments (0) | TrackBack
September 11, 2005
MedQuist Selects VoiceGard for Voice Disaster Recovery Services
Today, MedQuist announced a contract with VoiceGard, the leader in developing and implementing business solutions for today's business communication recovery needs, to help provide critical backup for telecommunications continuity to support in the event of an emergency.
Posted by Michelle at 12:32 PM | Comments (0) | TrackBack
August 26, 2005
Ultradata Systems Introduces Low-Cost Hands-Free Digital Voice Recorder For Use In Cars
Ultradata Systems, Inc. announced today that it is introducing the AutoVoice Digital Recorder, a low-cost voice-command digital recorder. This is the first low-cost recorder that enables hands-free use, permitting drivers to record ideas or information--such a phone numbers, addresses, shopping lists or directions--just obtained on their cell phone or radio without the inconvenience or danger of operating a traditional recording device or using pen and paper.
Posted by Michelle at 03:23 PM | Comments (0) | TrackBack
August 18, 2005
NewVoiceMedia and Telisma Sign Major UK Speech Recognition Deal
Intelligent network services vendor NewVoiceMedia announced today that it has signed an agreement with telisma to deploy 1,700 ports of telisma's speech recognition technology in the UK. The deal will propel NewVoiceMedia into the top two providers of network-based speech recognition capability in the UK.
The capacity, which will be spread across five UK telcos and service providers, including THUS plc, will enable NewVoiceMedia to handle mass market levels of media response speech recognition, including telephone voting for TV and radio shows and responses to large advertising campaigns.
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